We at Onset Homes, recognise the value of your privacy. We are committed to providing exceptional services to you and your loved ones. Providing such exceptional service might involve collecting, usage and at times, even sharing some of your private information. Regulated practices for collection, usage, disclosure, storage, retainment, disposal, access, transfer or otherwise help us process the Personal Information provided by you fairly as well as correctly. We disclose it and/or transfer it only under special circumstances.
We only use selected Personal Information required:
⁍To verify your identity
⁍To identify your choices
⁍To ensure you receive proper services
⁍To meet the regulatory requirements
⁍For other legal reasons as applied
Please read below to understand further.
1. Use of Personal Information
Onset Homes collects, processes, and retains information about you when you visit our website. You may prefer to provide us with information such as your email address, home address, phone number, or any other information in order to gain access to the protected information on our website. This also helps us in following up with you after your visit. Your Personal Information may include but is not limited to: your name, address (both shipping and billing), phone number, email ID and other contact details (if any), payment information etc. The terms of their usage have been listed below.
Onset Homes will keep a track of your information in order to provide the best possible experience. User/Customer has to provide us with an email address (mandatory) during registration as well as sign-up. After registration, Onset Homes will be able to access your account every time you visit our website for the time you are logged in. You will also have to provide other Personal Information (phone number, email, billing and shipping address) before completing your first purchase.
Once you register with us and sign in, we will automatically receive and record your information on our server logs from your browser including your IP address, cookie information and the page you requested. We may use third party contractors and service providers to process your data and/or to contact you for the purposes you have chosen. We only use information for the purposes for which you have provided us specific consent.
2. How we use your Personal Information
Any information we collect from you may be used-
⁍ To make your experience better: Your information helps us to effectively respond to your requests and queries, making our website and services offered within user friendly.
⁍ To send emails: We may use the information you share with us (only after your prior approval), to communicate with you via emails, text messages and calls, in order to provide our product or service related information and/or for promotional and marketing purposes.
⁍ Attain Third Party Services: We also share Personal Information and other information with third parties, affiliates/subsidiaries etc. When we share Personal Information with third party service providers, we assure that they use your Personal Information and other selective information only with the purpose of giving services to us. However, any loss of data by the third parties will not be our responsibility and if any such incident happens, we will inform you via your registered email address.
3. Information distribution
3.1 How we disclose the information
Onset Homes will not share, sell, rent, or trade personal information collected through its website with third parties for promotional purposes. We may share information with third party service providers contracted to provide services on our behalf. These third party service providers may only use information we give to them as requested as well as instructed by us.
We are committed to ensure the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, at our discretion. We will use appropriate security measures to dismantle your Personal Information (if ever needed) such as shredding documents or deleting electronically stored information, through full discretion.
4. Consent and Control of Information
It is the individual’s choice to “opt-in” or “opt-out” of our use of personal information and is usually obtained by the “checkbox”, which the user agrees to provide. If after you opt-in, you change your mind and choose to withdraw your consent, you can do so at any time by contacting us.
5. Log Data
We may also collect information that your browser sends us, every time you visit our website. This information,also known as "Log Data'', may include information such as your IP address, browser type and version, the pages you visit , the time and date when you visit, along with the time spent on those pages, every time you visit our website.
Cookies are files with a small amount of data, including an anonymous unique identifier (optional). Cookies are sent to your browser from a website and stored on your computer’s hard drive.
We use these “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you don’t “accept” these cookies, you might not be able to use selective portions of our website. If you do not “refuse” the cookies, your consent to our use of your Personal Information may be implied.
7. Data Security
All the personal information you provide is secure with us. Only our authorised employees, selective business partners, affiliates, our clients, our vendors and other third party providers (who have agreed on the condition to keep all the information secure and confidential) will have access to this information. Onset Homes will ensure that our supplier shall apply standard security measures to ensure the security of information through legally binding terms and conditions.
However, the users of “www.onsethomes.com” are liable to take responsibility for maintaining the security of their own password and user ID. Access and use of password protected and secure areas of “www.onsethomes.com” is confined to authorised users only. Unauthorised access to such areas is prohibited and may lead to criminal prosecution.
8. What happens to your information after you pay
After you pay (only after completing the check-out), you must fill in your information, which kind of payment method you want to use and the details of your card (debit/credit). The process might take a few seconds, during which we urge you not to click on any button and refrain from refreshing your browser to avoid invalidating the payment process. The payment information of your credit/debit card is necessary just for the transaction during the payment procedure. It takes place through a secured server and no one will have access to your payment information. Onset Homes will not have access to your credit/debit cards nor will we store the information related to it.
9. Age of Consent
By using our website, you declare and agree that you have the full power and authority to make and enter into a transaction with Onset Homes, or that you are over 18 years of age and are legally competent to enter into an agreement.